Frequently Asked Questions

Common questions and answers about using Pointia.

Is Pointia free to use?

Core features — saving points, memory logging, viewing your adventure map — are free. Premium features are planned.

Does Pointia track my location continuously?

No. Pointia only records your location at the moment you tap "Save." Your continuous movement history is never tracked or uploaded.

Can other people see my saved points?

They are private by default. You choose which save points or collections — if any — to share.

Which languages are supported?

Pointia supports 10 languages: Japanese, English, Korean, Chinese (Simplified and Traditional), Spanish, Portuguese, Indonesian, Thai, and Vietnamese.

Can I use Pointia offline?

You can save points and log memories offline; the map syncs when you reconnect.

How does the level/XP system work?

You earn XP by visiting new places, revisiting favorites, and logging memories. Leveling up unlocks map styles and badges.

How can I contact support?

Please use the support page. Bug reports and feedback are welcome.